It was an honour and a very pleasant surprise to be awarded the ‘2014 Michael Page Retail Executive Award’. An accolade of this stature is always a reflection of a great team rather than an individual. The official release is stated below:

Congratulations to our 2014 Michael Page Retail Executive Award winner: Mark Bilton, Group Managing Director of Gloria Jean’s Coffees. As well as taking out the distinction, Mr. Bilton has won an exclusive place on the 2014 Westfield World Retail Study Tour, worth over $17,000! Departing on Wednesday 18 May, Mr. Bilton will spend two weeks immersed in the very best that the retail industry has to offer, across five world-class retail destinations: San Francisco, Seattle, Stockholm, London and Barcelona.Mr. Bilton is a commercially astute “Change Catalyst” with extensive multinational, listed, and private sector Managing Director and CEO experience. As Group Managing Director of Gloria Jean’s Coffees, Mr. Bilton was instrumental in developing the strategy behind increasing sales, profit and customer satisfaction across 400 franchises. Mr. Bilton introduced a three year strategy with a clear vision and milestones that lead to a sense of collective responsibility, individual empowerment among franchises and a change in company culture. We are proud to reward this exceptional innovation with the ultimate networking and professional development experience.Our congratulations also go to the runners up, who were chosen from a group of extremely high calibre applicants:

  • Tim Schaafsma, Managing Director of Freedom
  • Mark Daynes, CEO of Jeanswest
  • Tony Sutton, Executive General Manager Stores of Myer
  • Stephen Heath, CEO of Fantastic Holdings

Thank you to everyone who applied for the 2014 Michael Page Retail Executive Award, and we look forward to receiving your application for our 2015 award.