Non-Executive Director Emerald Foods and New Zealand Natural

Non-Executive Director Emerald Foods and New Zealand Natural

Proud to be appointed Non-Executive Director of both Emerald Foods Group, and it’s subsidiary New Zealand Natural.

Emerald Foods Ltd is a premium ice cream manufacturer based in Auckland, New Zealand, including iconic New Zealand brands such as Killinchy Gold, New Zealand Natural, Zilch, Lite Licks and Chateau.

These brands are present in more than 30 countries. New Zealand Natural has a global ice cream parlour franchise network, with over 650 branded stores in 25 countries.

Emerald Foods was established in 1985 and now employs over 100 staff at its busy East Tamaki factory in Auckland, New Zealand. Emerald Foods also has offices in Sydney, Brisbane and Shanghai.

Huffington Post: Leadership Article

Huffington Post: Leadership Article

It was a pleasure to be interviewed by ‘LinkedIn Guru’, Alex Pirouz for the Huffington Post

Good leadership is essential to business, to government and to the numerous groups and organisations that shape the way we live, work and play. Having a great idea, and assembling a team to bring that concept to life is the first step in creating a successful business venture.
While finding a new and unique idea is rare enough; the ability to successfully execute this idea is what separates the dreamers from the entrepreneurs. And this is where leadership transforms potential into reality.


Leaders are a key human resource in any organization. We generally think of companies competing by means of their products, but they probably compete more by means of their leaders than their products.


Better leaders develop better employees and the two together develop better products. The importance of leadership in management cannot be overemphasized. To get things done by people, management must supply leadership in the organization.


Team-work is essential for realizing organizational goals. Managers must influence the team for work accomplishment through leadership. Secondly, leadership aids authority.


To gain a further insight into the importance of leadership in business success I recently had the privilege of speaking to Mark Bilton, founder of Thought Patrol and one of Australia’s leading authorities on the subject matter.


Mark has journeyed from Sales Assistant to multi-national CEO and led transformational change across many industries.


His last turnaround was as Group Managing Director of Gloria Jean’s Coffees, leading forty countries. He is now on a mission to hack leadership and humanize the workplace.


Mark’s impressive track record of taking broken businesses in diverse industries and turning them around seems to make his case. Whilst he speaks to seemingly ‘soft’ principals they drive hard commercial results.


Below he shares his thoughts on what he believes to be the top 8 most common characteristics of great leaders.


1. Collaborative


Transparency build’s trust; if you are connected to your team and genuinely interested in their participation and welfare, they will join you in your quest. People own what they help to create.


2. Visionary


Hoffer said that “The leader has to be practical and a realist yet must talk the language of the visionary and the idealist.” Therein lies the balance. Leaders must live in the future state and carry the vision yet engage in the purposeful motivation and practical realities of the present.


3. Influential


The key to successful leadership today is influence, and not in ‘command and control authority. We live in a new day, a digital age with a new set of rules. Influence comes from listening not talking, from taking time to earn respect and in being gracious and yet persuasive.


4. Empathetic


We are all flawed human beings; we all have our bad days. Leaders, who recognise that he or she is leading complete people and not just managing for an outcome, will engender a huge amount of loyalty, engagement and productivity. Treating others, as we would like to be treated, is a universal principal that’s worked well for over 2000 years!


5. Innovative


‘Innovate or die’ is a truism that is probably more relevant now then in anytime since the industrial revolution. As Dr. Gary Hamel so rightly says; Management innovation is going to be the most enduring source of competitive advantage. There will be lots of rewards for firms in the vanguard.


6. Grounded


Leaders need to be centered and balanced if they are to be effective and resilient. We need to be mindful to look after ourselves so that we can effectively serve others. We are Body, Soul and Spirit and each leader will need to tend to their own foundational well being, in order to be sustainable in the cauldron of the modern workplace.


7. Ethical


Dispassionately choosing your moral framework sounds like an odd business success driver. Very few choose to go off the path to corruption or excess, it is usually an incremental slide. Making a stand early may save you, and others, a world of hurt and is a more sustainable life and business choice. Often it’s as simple as doing what you say you will do.


8. Passionate


The stony face leader that shows no emotion is a relic of the Industrial Age. Genuine passion for your people and purpose is a great motivator that builds momentum. An engaged and empowered team led with clear vision and purpose by a passionate leader is a force to be reckoned with.


Whilst these seem like soft words they resonate with me at a human level. Listening to Mark talk reminded me of the culture I like to work in; of the leaders I know who are worth working for.


Maybe he is onto something, his impressive track record of saving businesses in ‘mission impossible ‘ scenarios would indicate he is. I think he has a message that leaders need to hear and one very relevant for our fast moving business world.


Follow Alex Pirouz on Twitter:

Read original article here…


Thought Patrol Launched !

Thought Patrol Launched !

My Leadership Advisory has been launched! Thought Patrol was birthed in a mission to ‘hack leadership and humanise the workplace’. We enable leaders to realise their potential. Thought Patrol; Mentors, Coaches, Facilitates, Trains, Speaks and Advises on Five Transformational Topics. Our audience is CEOs Business Owners and Emerging Leaders who recognise that the business environment has shifted significantly. We are in a New Digital Age and we need a New Leadership Paradigm.

Check us out at and realise your leadership potential.


Fellow of the Australian Institute of Company Directors (FAICD)

Fellow of the Australian Institute of Company Directors (FAICD)

Whilst I do have plenty of Director experience, it was with some trepidation that I approached the ‘Australian Institute of Company Dierctors’ to register for the “Directors Course”.

It has been a while since I studied; My last exam was, to the delight of my teenagers, last millennium. Yes that’s right 1999 MBA finals. However, I needn’t have been concerned. The staff and lecturers at AICD made the experience a great one. The intensive one week course was well run by seasoned practitioners who communicated well. The imminent danger of “Risk and Governace” being a cure for insomnia was quickly averted.

The exam and assignment, whilst time consuming, were manageable and a great way of assimilating a lot of valuable information.  If you intend to do this course, I would recommend you take the time to prepare well. This is not one to ‘wing’. Time spent in preparation for the course and revision of the exam and assigment will serve you well.

Once you have the exam passed you receive the GAICD and you are eligible to apply to AICD for a Fellowship. This is based at their discretion and on your experience. You can apply online in a straight forward process.

I have now become a ‘Fellow of the Australian Institure of Company Directors’, (FAICD) which while a mouthful has undoubtedly equipped me to serve in this area. I now know what ‘best practice’ looks like. In an age of heightened transparency and accountability I believe this course an essential part of any directors education.

Awarded Fellowship of AIM (FAIM)

Awarded Fellowship of AIM (FAIM)

It was a pleasure to be accepted as a ‘Fellow of the Australian Institute of Management’. (FAIM)

The post nominals do hold due credibility but the organisation is far more than that.

To develop better managers and leaders for a better society.


To grow management and leadership excellence by supporting, developing, promoting and practising the profession of management at all levels.


The Australian Institute of Management is not for profit entity which invests its annual surpluses in the creation of education products, alternative education distribution channels and learning support materials.


The sole purpose of AIM is to promote the advancement of education and learning in the field of management and leadership for commerce, industry and government.


Across Australia, AIM adds capacity to managers by providing opportunities to learn, develop know-how and better understand practical management. We do this through a range of services in business and management training, events and seminars, coaching, research and publications, supported by a specialist management bookshop and library services geared to graduate school education.


More than 20,000 managers at every level belong to the AIM Network. Join them by becoming a professional or corporate member.


With a $75 million turnover, over 280 staff nationwide, a network of first rate office and training facilities and a commitment to Australia’s business future, the Institute is considered by many to be their key professional development partner.


In each Australian State and Territory, AIM Divisions provide an essential contact point. While offering many national services, we also offer a range of training and special events that tap into trends and issues relevant to the local environment and business community.


I would recommend the Institute as an excellent vehicle for networking and education.